What kind of support can I expect during and after migration?

Organizations get enterprise-grade support with SLA-backed uptime and guaranteed response times before, during, and after the migration. The majority of issues are resolved by users directly just by using the observability features included in Content Sync. Through our dedicated technical support team, about 50% of the remaining issues are resolved within a day and over 90% of issues are resolved in less than a week.

What kind of support can I expect during and after migration?2026-04-10T14:56:31+00:00

Can I migrate without disrupting ongoing content operations?

Yes. Content Sync can run in parallel during the migration, allowing users to move existing content over, test the syndication process with Content Sync and safely switch. Organizations can modernize their publishing workflows without putting day-to-day content operations on hold. Editors can continue working while teams roll out a more scalable and maintainable setup.

Can I migrate without disrupting ongoing content operations?2026-04-10T14:54:19+00:00

How long does it take to get started with Content Sync?

Most organizations can start with guided no-code setups and configure advanced publishing workflows in less than an hour. That means teams can move from evaluation to implementation without a long onboarding or development phase. Content Sync provides step-by-step onboarding instructions and access to solution engineers to guide customers through the setup.

How long does it take to get started with Content Sync?2026-04-10T14:52:45+00:00

Can I trust the migration process?

Yes. Automated migration reduces manual effort and lowers the risk of errors while giving teams a clear path to transition from an existing Acquia Content Hub setup. The migration is regularly used to migrate hundreds of sites with thousands of content items each without needing any custom code.

Can I trust the migration process?2026-04-10T14:51:09+00:00

Can I try Content Sync before migrating?

Acquia Content Hub customers get free access to extended product trials, unlimited and automated migration test runs, and a solution engineer to guide them through the configuration and migration process.

Can I try Content Sync before migrating?2026-04-10T14:48:54+00:00

What are the main differences between Content Sync and Acquia Content Hub?

Acquia Content Hub can work well for simple use cases, whereas Content Sync is an enterprise content automation solution, designed to give organizations more flexibility with less technical effort. Content Sync offers no-code workflow customizations, real-time publishing at scale, strong observability, easier handling of complex dependencies, and more options for multilingual and decentralized publishing workflows.

What are the main differences between Content Sync and Acquia Content Hub?2026-04-10T14:27:52+00:00

Why should I migrate from Acquia Content Hub to Content Sync?

Because Content Sync gives your organization more control over how content is shared, approved, localized, and published across sites. Organizations switching from Acquia Content Hub to Content Sync report a significant drop in support tickets, significantly faster update times, and greater flexibility to unlock new use cases and focus on editorial work that matters instead of fixing syndication issues. Reduce manual work, avoid dependency issues, gain better visibility into what is happening across your content network, and give editors a faster and more reliable publishing experience.

Why should I migrate from Acquia Content Hub to Content Sync?2026-04-10T14:22:24+00:00
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