Unlike the Acquia solution we previously explored, which proved limited and less user-friendly for webmasters without extensive technical knowledge, Content Sync presents a promising alternative.
It stands out for its flexibility, ease of setup, and user-friendly interface—qualities that surpass those of competing products by an order of magnitude.
– Director, Platform Operations – Channel Management
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Enterprise-Grade Support, Guaranteed
Content Sync is backed by a clear Service Level Agreement covering both platform uptime and guaranteed response times for support tickets. That means predictable reliability, fast escalation when something matters, and accountability you can plan around. Give your teams and stakeholders the assurance they need to operate important content workflows with confidence.
Dependencies? Solved.
Content Sync creates complete content snapshots so that every relevant dependency like blocks, paragraphs, taxonomy terms, media, and files are automatically included.
This avoids broken content, confused editors, and custom code with sane defaults. Advanced users can take full control over dependency management through a simple drag-and-drop interface.
Speed and Scale
Whether you’re automating updates across a handful of sites or processing millions of content updates for thousands of sites, editors can follow updates in real-time and publish content across large site portfolios in seconds.
Multilingual by Default
Content Sync fully supports multilingual publishing workflows. You can both centrally share translations or enable market-to-market translation sharing.
Translations are automatically filtered based on the available languages per site.
Any Use Case
Whether you want to centrally syndicate content, provide reusable content templates, or enable editors to decentrally discover, add, approve, and localize content per site from a content repository: you can fully customize Content Sync without code to match all editorial workflows and compliance requirements.
Quick Setup
Content Sync’s simple, interactive and guided no-code set-up allow site builders to configure advanced and fully customized content publishing workflows across any number of sites in less than an hour.
Automated Migration
Content Sync provides automated, no-code migration capabilities for organizations using Acquia Content Hub to make switching as simple as installing a module.
When we originally bought Content Sync, we bought it to replace an existing content syndication tool that was not performing as advertised; we were constantly working with clients to address incomplete or incorrectly syndicated content and we were hoping to alleviate these issues. After using Content Sync for 6 months we really noticed that it helps us with the above issues while also providing support for additional fields/content types/settings that we couldn’t syndicate in the past.
You’ve been a huge help and since everything is working smoothly we have more time to dedicate to other projects.
– Sr. Executive Director of Web Design, Development & Optimization
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Central Content Governance
Content Sync provides a central dashboard with a content inventory and a full update history for support teams and team leads to trace content updates across all connected sites.
Advanced debugging capabilities to make troubleshooting, administration and content governance a breeze.
Any Content Model
The built-in integrations with all major Drupal contrib modules make it easy to get started right away. Content moderation/workflows are supported by default and content can either be published centrally or undergo a review&approval process per site.
Flexible Schema
Our adaptive content model allows different fields per site without sacrificing consistency.
Changing a field config also doesn’t trigger inefficient mass content updates across all sites.
Go Omnichannel
Content Sync’s Content Cloud aggregates content form any number of sites, optimizes and simplifies the structure and fully automates the whole integration layer through auto-generated, fully typed API clients that are aware of your unique content structure.
Build headless and decoupled applications on top of your existing Drupal site portfolio with a frontend-native experience.
Save 20%-30% of development time and get from design to deployment in no time.
Content Discovery
If you’re opting for decentralized content sharing, the built-in content dashboard with fully searchable and auto-generated content previews makes it easy to discover relevant content and add it to any site with the click of a button.
Content editing can either be restricted to the source site for a single-source-of-truth approach or editors can be encouraged to fully customize content per site to maximize localization, relevance, and engagement per target audience.
At a glance
Content Sync vs. Acquia Content Hub
At a glance
Content Sync vs. Acquia Content Hub
| Content Sync | Acquia Content Hub | |
|---|---|---|
| Enterprise-grade support | SLA-backed uptime and guaranteed support response times | Support by urgency and subscription tier, based on customer feedback, can take weeks or months |
| Dependency management | Creates complete content snapshots that include blocks, paragraphs, taxonomy, media, and files, with sane defaults and simple drag-and-drop customization, while allowing configuration to be managed separately from content to avoid unnecessarily large dependency trees and overlap with Drupal’s default configuration export/import | Publishes content with its related dependencies, but usually requires extensive code customization |
| Speed and scale | Supports real-time updates across thousands of sites and can process more than 1 million updates within 24 hours | Uses per-site cron jobs with limited capacity, which must be configured individually for each site. The minimum delay depends on the cron schedule and its granularity |
| Multilingual publishing | Built-in translation sharing, including sharing translations from subscribing sites back to the repository, with language-based filtering | Requires a single publisher for every translation |
| Flexibility for any use case | Five publishing modes, including the ability to create drafts for every incoming update. Push and pull actions can be triggered automatically on save or publish, or manually by editors. Integrates seamlessly with both Workflows and the Content Moderation module | API-based integrations for Drupal and non-Drupal systems |
| Content templates | Dedicated “clone” mode to add instances of template pages on subscribing sites | No equivalent |
| Quick setup | Guided no-code setup in less than an hour | Complex setup process |
| Automated migration | Automated no-code migration from Content Hub | No migration capability |
| Observability | Trace every update of every content item to every site through dedicated dashboards. Detailed logging and error details make troubleshooting a breeze | Basic logging per site, no central observability, functioning as a black box and requiring support tickets often |
| Content dashboard | Content Sync’s pull dashboard offers term filters, metadata filters, and full text search with an auto-generated content preview that can be fully customized on the pushing site | Limited to a content dashboard per site, basic filters and search, no preview customization |
| Menu items | Dedicated filters for menus. Treat menus as separate entities or a dependency that comes along with the content | Requires code customizations |
| Field customizations | Fields are allowed to be different per site. Sanity checks before importing content ensure that all fields required by the site are provided | No comparable functionality |
| Incompatible content models | Content can be mapped automatically when connecting sites with different content models | Custom code only |
| Omnichannel publishing | Dedicated, highly scalable Contentful-like REST + GraphQL APIs with auto-generated Typescript clients with optimized content structures, dedicated rich text, embedding, and bring-your-own IdP | Basic API |
FAQ
Choosing a new content distribution platform is not just a technical decision. It shapes how your teams work, how content moves, and how well your setup scales over time.
This FAQ covers the most common questions about moving from Acquia Content Hub to Content Sync, from migration and setup to support and long-term value.
Organizations get enterprise-grade support with SLA-backed uptime and guaranteed response times before, during, and after the migration. The majority of issues are resolved by users directly just by using the observability features included in Content Sync. Through our dedicated technical support team, about 50% of the remaining issues are resolved within a day and over 90% of issues are resolved in less than a week.
Yes. Content Sync can run in parallel during the migration, allowing users to move existing content over, test the syndication process with Content Sync and safely switch. Organizations can modernize their publishing workflows without putting day-to-day content operations on hold. Editors can continue working while teams roll out a more scalable and maintainable setup.
Most organizations can start with guided no-code setups and configure advanced publishing workflows in less than an hour. That means teams can move from evaluation to implementation without a long onboarding or development phase. Content Sync provides step-by-step onboarding instructions and access to solution engineers to guide customers through the setup.
Yes. Automated migration reduces manual effort and lowers the risk of errors while giving teams a clear path to transition from an existing Acquia Content Hub setup. The migration is regularly used to migrate hundreds of sites with thousands of content items each without needing any custom code.
Acquia Content Hub customers get free access to extended product trials, unlimited and automated migration test runs, and a solution engineer to guide them through the configuration and migration process.
If you still have questions, feel free to reach out. We are happy to answer them individually.
